Customer Support Center
LOG-IN PROBLEMS
I JUST SIGNED UP CANT LOG-IN
• Copy and paste user name and password from email sent to address you signed up with
• Didnt get this email? Check the spam folder for email with your log-in information.
• In some cases it can take a few minutes for your account to be activated, please try logging in again in 5 minutes.

FORGOT YOUR USER OR PASSWORD?

If you have forgotten your user name and or password you will need to create a new one. To create your new user name and password go to link below, enter the email address you joined with and we will send your new user name and password to that email address.
Click here to recover/reset your login.

MY USER IS BLOCKED
(401 Error)
If getting a 401 Error page, then your account has been blocked for security purposes and you will need to unblock your account and generate a new user name and password.
Click here to unblock your account and generate your new user name and password.

Reasons why your user might have been blocked:
• Your user name attempted 5 failed logins in a short period of time
• Your user name logged in from 5 different locations in a short period of time
BROWSING SETTINGS
(ENABLING COOKIES)
Please make sure Cookies are enabled.
How to enable cookies in Internet Explorer?
How to enable cookies in Mozilla FireFox?

Please make sure your JavaScript settings are turned on.
How to enable javascript in your browser?
 
Didn't find your answer? Contact Us.